Shipping policy
Effective Date: [21/02/2025]
At Vacuum Backpack, we aim to provide fast and reliable shipping for all our customers. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Time & Delivery
We offer standard shipping with an estimated delivery time of 6 to 12 business days.
- United States & United Kingdom: 6-12 business days
- Other Countries: Delivery times may vary depending on location and customs processing.
3. Shipping Cost
- Shipping fees are calculated at checkout based on your location and order size.
- Occasionally, we offer free shipping promotions—be sure to check our latest offers!
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package using the link provided in the email.
5. Delayed or Lost Packages
- If your order is delayed beyond the estimated delivery time, please contact our support team at [Your Contact Email].
- We are not responsible for shipping delays due to customs, weather conditions, or carrier issues.
- If a package is lost in transit, we will work with the carrier to resolve the issue.
6. Incorrect Shipping Information
- Please ensure that your shipping address is correct before placing an order.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Customs, Duties & Taxes
- International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance.